1. Introduction

OnePeptideCo (“OnePeptideCo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from onepeptideco.com (the “Site”) or otherwise interact with us (the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy.

If you do not agree, please discontinue use immediately.

2. What Information We Collect

We collect only the information necessary to process orders, communicate with customers, and maintain a secure and functional website.

Information You Provide

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Order Details: Product purchases, order history, and payment confirmations.
  • Account Information (if applicable): Username and password.
  • Communications: Any information you voluntarily provide when contacting us for support or inquiries.

Automatically Collected Information

When you visit our Site, our system may automatically collect:

  • Basic technical data such as your IP address, browser type, and access time.
  • Site usage data to ensure performance and security.

We do not use this information for advertising or profiling.

Payment Data

All payments are securely processed through trusted third-party providers (e.g., Shopify Payments).

We never store or have access to full payment card details.

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Improving website performance and security.
  • Complying with applicable laws and preventing fraudulent activity.

We do not buy, sell, rent, trade, or share customer data.

We use your information solely to operate our business and serve you.

4. Cookies and Tracking

Our website uses only essential cookies necessary for functionality (e.g., keeping items in your cart or maintaining login sessions).

We do not use advertising, behavioral tracking, or data-sharing cookies.

You can disable cookies in your browser settings, but some features may not function properly.

5. How We Share Information

Your personal information is shared only when necessary to complete a transaction or comply with the law:

  • Service Providers: Shipping carriers, payment processors, and website hosting providers.
  • Legal Obligations: To comply with lawful requests or protect our rights and safety.

We never share information with advertisers, data brokers, or unrelated third parties.

6. Data Security

We implement appropriate security measures—such as encryption, secure servers, and limited access controls—to protect your data.

However, no system is entirely immune from risks. Please protect your login credentials and notify us immediately of any unauthorized use.

7. Data Retention

We keep your data only as long as necessary to:

  • Complete transactions and maintain order records,
  • Comply with tax or legal obligations, or
  • Resolve disputes.

After that, data is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict how we process your data.
  • Request a copy of your data in a portable format.

To exercise any rights, please contact us directly at support@onepeptideco.com.

We will respond promptly and in accordance with applicable laws.

9. Children’s Privacy

Our Services are not directed toward children under 16 years of age.

We do not knowingly collect information from minors. If we become aware of such data, it will be deleted immediately.

10. International Data Transfers

If you are located outside the United States, please note your data may be processed in the U.S. or other jurisdictions with different data protection laws.

We ensure any transfers comply with applicable privacy regulations.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted here with an updated “Last Updated” date.

Your continued use of our Site constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or requests regarding your personal information or this Privacy Policy, please contact us:

OnePeptideCo
support@onepeptideco.com